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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jennifer Whitby

Jennifer Whitby

September 17, 2024

5  out of  5
rating by Jennifer Whitby
"Best customer service in town!"
We responded:
"Jennifer, thank you for the 5 Stars! It is so nice to hear that you had such a positive experience with our office. My team takes pride in providing excellent customer service. We appreciate your business and thank you for being part of our State Farm family. "
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Jessica Smith

September 11, 2024

5  out of  5
rating by Jessica Smith
"Just amazing and helpful people here!!"
We responded:
"Jessica, thank you for the 5 Stars! It was so nice to hear that you had such a positive experience with my team. We appreciate your business and thank you for being part of our State Farm family. "
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carrie g

August 23, 2024

5  out of  5
rating by carrie g
"This is an awesome branch at State Farm in Carthage TX. Sally is especially helpful always willing to give you information with a sweet demeanor. They are so good if I do have an accident, no problems. She is very informative. I’ve probably been with y’all for over 20 yrs here in TX and about 20 yrs in AZ. But this branch is the best. Everyone friendly and helpful when I would go into the office, when I lived in Carthage. I was very happy with them that when I moved to Longview I wanted to stay with this office. Thanks you so very much for you time and service ❤️ 8-23-24 just wanted to do another review for Patsy Mack State from in Carthage TX. But wasn’t finding a way to write a new one on Google so I am adding to this one. This office is so great they are always willing to help even us who are technically not inclined. Like writing a review. They alert me when they see things pop up on insurance. Never had a problem when If I needed to do a claim. As you see I have been with them for many years as well as my parents. We stick with a company who has great customer service and look out for their customers. Never rushed off the phone even if it take a while. I am proud to have them as my insurance. Patsy is great!. Lady that answer the phones are very nice too. Always have a good experience anytime I call or need anything. 😃"
We responded:
"Thank you for your kind words, Carrie! We are thrilled to hear about your positive experiences with our office over the past years. We are happy you are part of our State Farm family and look forward to working with you more in the future!"
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Tyler Leslie

August 15, 2024

5  out of  5
rating by Tyler Leslie
"Always super helpful staff, they always get me taken care of. Always easy to work with as well."
We responded:
"Thanks, Tyler for the 5 Stars. I am pleased that my team has always been able to help you promptly and efficiently. Thank you for continuing to be part of our State Farm family. "
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Jerry Woods

August 5, 2024

5  out of  5
rating by Jerry Woods
"Great people. Service is excellent. Highly recommend everyone considering their office for your insurance needs."
We responded:
"Jerry, we appreciate your positive feedback! Our team is dedicated to providing excellent service and we are grateful for your recommendation."
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Cassandra Sanchez

June 20, 2024

5  out of  5
rating by Cassandra Sanchez
"I transferred from a State Farm office in Marshall, Tx to Patsy Meck State Farm in Carthage, Tx and have been pleased ever since. Sally is my go to and she is always extremely professional, timely, and proficient. She always keeps me in the loop with any changes to my insurance and keeps everything running smoothly as far as my discounts go. She is a valuable asset to State Farm and to the Carthage office. I highly recommend this State Farm location, especially Sally!"
We responded:
"Cassandra, thank you for the 5 Stars. We are thrilled to hear about your positive experience at our office and that Sally has been so helpful and professional. Thank you for being part of our State Farm family."
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Janna Richardson

June 1, 2024

5  out of  5
rating by Janna Richardson
"I've been with State Farm for nearly 30 years. The staff is wonderful and is always very helpful."
We responded:
"Janna, your review made our day! It's been a pleasure serving you over the years. We appreciate the 5 Stars and thank you for being part of our State Farm family. "
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Jazz J

May 31, 2024

5  out of  5
rating by Jazz J
"I have worked with Sally there at Patsy Meck State Farm for YEARS...Even after moving to Dallas, she has continued to help myself and my family from the cars, to our home as well as our lives and for that I'm grateful. Thanks for all you guys do."
We responded:
"Jazz, thank you for the 5 Stars! It's great to hear that Sally has consistently delivered her special brand of customer service to you and your family over the years. Thank you for continuing to be part of our State Farm family."
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Denise Loe

May 20, 2024

5  out of  5
rating by Denise Loe
"Best decision I have made in a long time to go with Patsy Meck - State Farm! Great customer service and great rates! Everyone there is kind, friendly and so helpful!"
We responded:
"Denise, thank you for the 5 Stars! I am so glad you had such a positive experience with my team and found our rates competitive. Thank you for being part of our State Farm family. "
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Sissy W

May 15, 2024

5  out of  5
rating by Sissy W
"Been using this office for over 10 years, amazing staff in this office and always looking out for their clients! Highly recommend"
We responded:
"Shauna, thank you for the 5 Stars! It's great to hear that our team has delivered great customer service consistently over the years. Thank you for continuing to be part of our State Farm family!"
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Hester Douglas

May 6, 2024

5  out of  5
rating by Hester Douglas
"Another year has flown past and Sally, along with the rest of the crew have been awesome! They've stuck with me through thick and thin. Wonderful people. Great agency!"
We responded:
"Hester, thank you for sharing your experience with us as another year has gone by. Sally works very hard to provide excellent customer service and my team makes it a priority. We look forward to many more years serving your insurances needs. "
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Justin Singletary

April 30, 2024

5  out of  5
rating by Justin Singletary
"Friendly staff and always very helpful"
We responded:
"Justin, thank you for the 5 Stars and the kind words about our team. We appreciate the great review and your business. "
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machelle sherwood

April 26, 2024

4  out of  5
rating by machelle sherwood
"We have been with State Farm (patsy meek) for over 25yrs we have always been giving excellent advice on our insurance we had a house that burned about 15 yrs ago and they went over and beyound to help our family that’s when they became not just business associates but family to us I love knowing that they have my back always if you need insurance give them a try you will not be disappointed"
We responded:
"Machelle, your review made our day! It's been a pleasure serving you and your family over the years. Thank you for being part of our State Farm family "
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Ethan Schmidt

April 23, 2024

5  out of  5
rating by Ethan Schmidt
"Spoke with Chelsie yesterday, she was very helpful and professional. Best customer service I’ve had in awhile"
We responded:
"Ethan, thank you for the 5 Stars and the kind words. I am so pleased that Chelsie's customer service made an impression. We are grateful for the review and appreciate having your business. "
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Shannon Albin

April 19, 2024

5  out of  5
rating by Shannon Albin
"Always the best. Love my agent Mrs. Kari. So sweet and always a pleasure."
We responded:
"Shannon, thank you for the 5 Stars. It was so nice to hear that you are always pleased with Kari's customer service. Please let us know if there is anything else we can do for you. "
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Jennifer Wallace

April 19, 2024

5  out of  5
rating by Jennifer Wallace
"Excellent customer service."
We responded:
"Jennifer, thank you for the 5 Stars! It was so nice to hear that you were pleased with Kari's customer service. Please let us know if there is anything else we can do for you. "
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chance schmidt

April 18, 2024

5  out of  5
rating by chance schmidt
"Kari Loomis did a great job helping me with all my motorcycle insurance questions and answers."
We responded:
"Chance, thank you for the 5 Stars! I am so pleased that Kari was able to answer all your motorcycle insurance questions. We appreciate your business. "
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Misty Roberson

April 10, 2024

5  out of  5
rating by Misty Roberson
"Kari helped me get my life policy started. Both Kari and Chelsie were very polite through the whole process. Highly recommend joining this State Farm family."
We responded:
"Misty, thank you for the 5 Stars. It's wonderful to hear about your positive experience with Kari and Chelsie. We are here for you whenever you need us. "
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yolanda wilson

April 10, 2024

5  out of  5
rating by yolanda wilson
"The staff is very friendly and the service is top notch. My agent Sally keeps me informed about policy and makes sure that I have the best coverage. Patsy Meck is the Best !!"
We responded:
"Yolanda, thanks for the 5 Stars. Your review made our day! I am so glad that the service and care from my team, especially Sally, met your expectations. We are glad you are part of our State Farm family."
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Chris Wilkins

April 1, 2024

5  out of  5
rating by Chris Wilkins
"Very nice ppl!!!! An great prices"
We responded:
"Chris, thank you for the 5 Stars. I am delighted to hear you had a positive experience and found our prices great. We are glad you are part of our State Farm family. "
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debi debiy5259@aol.com

March 16, 2024

5  out of  5
rating by debi debiy5259@aol.com
"We went into the office late Friday afternoon to get information about car and home insurance. Kari Loomis was helping us and did not rush to give us quotes or answer questions. We took out insurance that afternoon We would definitely recommend and Patsy Meck's agency for insurance!"
We responded:
"Debi, thank you for the 5 Stars and for sharing your experience at our office. I am so pleased to hear that Kari provided you with exceptional service during your recent visit. We appreciate the recommendation and are very glad you are now part of our State Farm family."
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Genevieve House

March 8, 2024

5  out of  5
rating by Genevieve House
"The staff was so very nice and helpful. Very knowledgeable and covered every concern and benefits. So Thankful that those them to insure my vehicle."
We responded:
"Genevieve, thank you so much for the 5 Stars. We were delighted by your review! My team is dedicated to providing excellent service. Thank you for choosing us for your vehicle insurance. We are glad you are part of our State Farm family."
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Tara Carter

March 6, 2024

5  out of  5
rating by Tara Carter
"Very kind and professional! Helped me make the right choice on my insurance plan, to save the most money."
We responded:
"Tara, thank you for the 5 Stars and kind words. My team is dedicated to helping our valued customers with their insurance needs. I am glad you had a positive experience at my office. We are here for you."
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Christina Johnson

March 5, 2024

5  out of  5
rating by Christina Johnson
"We absolutely love doing business with State Farm. They always make sure we are taken care of and any concerns we have are always addressed. Chelsie Roberson is always so nice and helpful. I would highly recommend her to anyone looking for insurance."
We responded:
"Christina, thank you for the 5 Stars and recommendation. Chelsie makes great customer service her top priority. We are so happy you are part of our State Farm family. Please don't hesitate to reach out if you need anything else. "
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Cherie King

March 5, 2024

5  out of  5
rating by Cherie King
"They the most careing and friendly people, and are always helpful, they know u personally which makes for a great place and great people u never fear of calling cause u know u are gonna hear a smile and a laugh , it's the best insurance place we ever had ,and always have ."
We responded:
"Cherie, thank you for the 5 Stars and kind words. We are so pleased you are comfortable calling us with your questions and concerns. Taking care of our policyholders is our pleasure. Thank you for being part of our State Farm family!"